This Medical Disclaimer forms part of our Terms of Service and must be agreed upon prior to using SinoMediMate.
The information, content, text, images, tools, and algorithms contained on or available through the SinoMediMate website (including our AI Symptom Guide and Chat interface) are for general informational purposes only. The information provided by our platform is NOT a substitute for professional medical advice, diagnosis, or treatment.
Never disregard professional medical advice or delay in seeking it because of something you have read on or been told by SinoMediMate's AI tools or staff.
SinoMediMate is a logistics, translation, and navigation service. We facilitate connections between international patients and independent healthcare providers (hospitals, clinics, doctors) in China.
The decision to proceed with any treatment rests solely between you and your chosen healthcare provider in China.
When you use our "Remote Second Opinion" service, the medical review is conducted by a licensed specialist in China. The resulting report is translated into English using AI-assisted technology for your convenience. While we aim for high accuracy, SinoMediMate cannot be held liable for any translation errors or misunderstandings arising from the translated report. The original Chinese medical opinion remains the definitive diagnostic document.
If you think you may have a medical emergency, call your local emergency services immediately. SinoMediMate is not designed to handle medical emergencies.
Our AI Symptom Guide and Chat interface are powered by third-party artificial intelligence models. Please be aware of the following:
By using our website, AI tools, or booking a navigator, you acknowledge that you have read, understood, and agree to this Medical Disclaimer.